CloudTalk vs Orum: Pricing, Lines and Limits
CloudTalk lists $66 a seat a month, month to month; Orum does not publish a price and quotes on request, with a 9-seat minimum. CloudTalk is an add-on to a phone system; Orum is a standalone web dialer. The table below sets the two side by side on price, lines, calling limits, billing and fine print, from each vendor's own pages.
| CloudTalk (pricing page, opens in a new tab)Phone-system add-on | Orum (pricing page, opens in a new tab)Web dialer | |
|---|---|---|
| Price | ||
| Month to month | $66 | On request |
| Annual | $58 | On request |
| Bill at 210 dials a day | $72Parallel Dialer add-on, month to month | Price on request |
| Bill at 600 dials a day | $72Parallel Dialer add-on, month to month | Price on request |
| Bill at 2,000 dials a day | $266.80Parallel Dialer add-on, month to month | Price on request |
| Setup | None | Not stated |
| Numbers | None included, $6 each extra | Not stated |
| On the phone | ||
| Lines | 10 | 10 |
| Calling | Unlimited, fair use 10,000 min | Unlimited |
| Spam protection |
|
|
| Pick-up | Instant or screened, your choiceCloudTalk says voicemail detection listens to the initial audio before bringing the agent on, and identifies voicemail in 1.5 seconds. It also says detection can be turned off for a campaign; then agents connect the instant a call is answered and handle voicemails themselves. The 1.5 seconds is a voicemail-detection figure, not a published answer-to-rep connect time. | No pause claimed (700 ms stated)Orum says that when a real person answers, the rep is bridged in with a median connect time of 0.7 seconds, before the prospect knows they were auto-dialed. |
| Calling toolkit |
|
|
| Terms | ||
| Billing | Base plans bill month to month or annually (a 12-month commitment); the add-on's term is stated two ways. | Orum says pricing is per user and billed annually; the subscription term is set in the order form, and its published terms allow written termination for specified cause, including an uncured material breach after 30 days' notice, but do not specify a general cancellation-for-convenience right. |
| Seat minimum | None | 9 |
| Free trial | 14-day free trial of Parallel Calling | Free trial capped at 500 dials; Orum does not state a duration. |
| Runs on its own | Yes | Yes |
| CRM sync | HubSpot, Salesforce, Pipedrive, Zoho CRM | Apollo, Gong, HubSpot, Outreach, Salesforce, Salesloft |
| Fine print |
|
|
Bills are one seat, month to month where sold, on the calculator's model (answered calls billed as one minute each on a per-minute meter). Spam protection, pick-up and the toolkit are what each vendor states, not our own tests. Read from each vendor's pages on 2026-10-09.
Questions
Which is cheaper, CloudTalk or Orum?
At 210 dials a day, one seat on CloudTalk costs $72 a month (Parallel Dialer add-on). Orum does not publish a price, so its bill cannot be worked out without a quote.
How many lines do CloudTalk and Orum dial at once?
CloudTalk dials 10 lines at once per rep on Parallel Dialer add-on; Orum dials 10 lines at once per rep on Ascend.
Can you pay for CloudTalk or Orum month to month?
CloudTalk sells month to month or annually; Orum sets its term in an order form rather than on a public price list.
Do CloudTalk and Orum have a seat minimum?
CloudTalk sells a single seat; Orum sells at least 9 seats, so a smaller team still pays for 9.
Do CloudTalk and Orum have a free trial?
CloudTalk: 14-day free trial of Parallel Calling. Orum: Free trial capped at 500 dials; Orum does not state a duration.
Which CRMs do CloudTalk and Orum connect to?
CloudTalk lists HubSpot, Salesforce, Pipedrive and Zoho CRM. Orum lists Apollo, Gong, HubSpot, Outreach, Salesforce and Salesloft. Both connect to HubSpot and Salesforce.
More comparisons
Sources
- CloudTalk pricingcloudtalk.io
- CloudTalk: parallel dialercloudtalk.io
- CloudTalk: 14633971 fair usage policyhelp.cloudtalk.io
- CloudTalk: terms and conditionscloudtalk.io
- Orum pricingorum.com
- Orum: integrationsorum.com
- Orum: dialerorum.com
- Orum: www.orum.comorum.com
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