Orum vs Koncert: Pricing, Lines and Limits

Neither Orum nor Koncert publishes a price: both quote on request, and Orum sells at least 9 seats. Both are standalone web dialers. The table below sets the two side by side on price, lines, calling limits, billing and fine print, from each vendor's own pages.

Read the rest

By the CallCloud team · October 9, 2026 · 8 sources

In depth:CallCloud vs Nooks BatchDialer vs Enzo Dialer CallCloud vs Trellus CloudTalk vs Klenty CallCloud vs CloudTalk Orum vs Nooks CallCloud vs Orum All 153 comparisons

Orum and Koncert side by side
Price
	Orum (pricing page, opens in a new tab)Web dialer	Koncert (pricing page, opens in a new tab)Web dialer
Month to month	On request	On request
Annual	On request	On request
Bill at 210 dials a day	Price on request	Price on request
Bill at 600 dials a day	Price on request	Price on request
Bill at 2,000 dials a day	Price on request	Price on request
Setup	Not stated	Not stated
Numbers	Not stated	Not stated
On the phone
Lines	10	4
Calling	Unlimited	Unlimited, with a fair-use policy
Spam protection	Caller-ID rotation: Yes Number-health monitoring: Yes Flagged numbers rested or replaced: Yes Branded caller ID: Not stated	Caller-ID rotation: Yes Number-health monitoring: Yes Flagged numbers rested or replaced: Yes Branded caller ID: Not stated
Pick-up	No pause claimed (700 ms stated)Orum says that when a real person answers, the rep is bridged in with a median connect time of 0.7 seconds, before the prospect knows they were auto-dialed.	No pause claimedKoncert says Quick Connect connects live calls instantly, with “no more awkward pauses when prospects answer.” It publishes no millisecond figure.
Calling toolkit	Voicemail drop: Yes Voicemail detection: Yes Local presence: Not stated Call recording: Yes AI call notes: Yes Live coaching: Yes Do-not-call tools: Yes	Voicemail drop: Yes Voicemail detection: Yes Local presence: Yes Call recording: Yes AI call notes: Not stated Live coaching: Yes Do-not-call tools: Not stated
Terms
Billing	Orum says pricing is per user and billed annually; the subscription term is set in the order form, and its published terms allow written termination for specified cause, including an uncured material breach after 30 days' notice, but do not specify a general cancellation-for-convenience right.	The subscription term, authorized-user count and fees are specified in the order form; public materials reviewed do not establish monthly, quarterly or annual commitments or a cancellation-notice period.
Seat minimum	9	None
Free trial	Free trial capped at 500 dials; Orum does not state a duration.	Free trial for qualified sales teams; Koncert does not publish its length.
Runs on its own	Yes	Yes
CRM sync	Apollo, Gong, HubSpot, Outreach, Salesforce, Salesloft	Salesforce, HubSpot, Outreach, SalesLoft, Apollo.io
Fine print	Orum's pricing page states a nine-seat minimum. Paid plans have unlimited dials, while the free trial is capped at 500 dials; Orum publishes no numerical fair-use ceiling for paid dials. Ascend Limited is available only with Ascend and has limited calling for less-frequent dialers; Orum does not publish its calling allowance or price. Orum may disable a provided phone number after 30 days of nonuse or substantial underuse.	Koncert directs buyers to request pricing for both Symphony and Symphony+; their monthly and annual seat prices are not stated. The maximum number of parallel lines depends on the package or the customer’s quote or order form. Koncert defines normal business use by the calling patterns of at least 95% of subscribers on the same plan; it does not publish a numerical domestic-calling allowance for these packages. Appointment-setting, lead-generation, telemarketing, call-center and B2C firms require Koncert’s written pre-approval under its fair-use policy. If separately purchased, Group B international calling is limited to 500 minutes per user per month, pooled across the organization; excess calls may incur charges at applicable rates or prompt a plan change. Koncert says customers can purchase and refresh caller IDs, but does not publish a per-number price on its pricing page.

Bills are one seat, month to month where sold, on the calculator's model (answered calls billed as one minute each on a per-minute meter). Spam protection, pick-up and the toolkit are what each vendor states, not our own tests. Read from each vendor's pages on 2026-10-09.

Questions

Which is cheaper, Orum or Koncert?

Orum does not publish a price, so its bill cannot be worked out without a quote. Koncert does not publish a price, so its bill cannot be worked out without a quote.

How many lines do Orum and Koncert dial at once?

Orum dials 10 lines at once per rep on Ascend; Koncert dials 4 lines at once per rep on Symphony, and up to 5 on Symphony+.

Can you pay for Orum or Koncert month to month?

Orum and Koncert both set their terms in an order form rather than on a public price list.

Do Orum and Koncert have a seat minimum?

Orum sells at least 9 seats, so a smaller team still pays for 9; Koncert sells a single seat.

Do Orum and Koncert have a free trial?

Orum: Free trial capped at 500 dials; Orum does not state a duration. Koncert: Free trial for qualified sales teams; Koncert does not publish its length.

Which CRMs do Orum and Koncert connect to?

Orum lists Apollo, Gong, HubSpot, Outreach, Salesforce and Salesloft. Koncert lists Salesforce, HubSpot, Outreach, SalesLoft and Apollo.io. Both connect to HubSpot, Outreach, Salesforce and Salesloft.

Orum vs Koncert: Pricing, Lines and Limits

Questions

More comparisons

Sources

More guides