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Built by CallCloud. CallCloud makes one of the parallel dialers compared here. Every price and limit comes from each vendor's own pages, linked in the table.

CallCloud vs Koncert: Pricing, Lines and Limits

CallCloud lists $125 a seat a month, month to month; Koncert does not publish a price and quotes on request. Both are standalone web dialers. The table below sets the two side by side on price, lines, calling limits, billing and fine print, from each vendor's own pages.

By the CallCloud team · October 9, 2026 · 8 sources

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CallCloud and Koncert side by side
CallCloud (pricing page, opens in a new tab)Our productWeb dialerKoncert (pricing page, opens in a new tab)Web dialer
Price
Month to month$125On request
AnnualNot offeredOn request
Bill at 210 dials a day$125Parallel Dialer, month to monthPrice on request
Bill at 600 dials a day$125Parallel Dialer, month to monthPrice on request
Bill at 2,000 dials a day$125Parallel Dialer, month to monthPrice on request
SetupNoneNot stated
Numbers1 included, $2 each extraNot stated
On the phone
Lines54
CallingUnlimitedUnlimited, with a fair-use policy
Spam protection
  • Caller-ID rotation: Yes
  • Number-health monitoring: Yes
  • Flagged numbers rested or replaced: Yes
  • Branded caller ID: Yes
  • Caller-ID rotation: Yes
  • Number-health monitoring: Yes
  • Flagged numbers rested or replaced: Yes
  • Branded caller ID: Not stated
Pick-upNo pause claimed (22 ms stated)CallCloud says the rep is already on the line when a prospect answers, with no screening pause; it publishes a measured median pickup-to-connect time of 22 milliseconds (95th percentile 37 ms, from 1,076 live answers in October 2026).No pause claimedKoncert says Quick Connect connects live calls instantly, with “no more awkward pauses when prospects answer.” It publishes no millisecond figure.
Calling toolkit
  • Voicemail drop: Yes
  • Voicemail detection: No
  • Local presence: Yes
  • Call recording: Yes
  • AI call notes: Yes
  • Live coaching: Yes
  • Do-not-call tools: Yes
  • Voicemail drop: Yes
  • Voicemail detection: Yes
  • Local presence: Yes
  • Call recording: Yes
  • AI call notes: Not stated
  • Live coaching: Yes
  • Do-not-call tools: Not stated
Terms
BillingMonth to month, one seat at a time; cancel from the dashboard, effective at the end of the billing period.The subscription term, authorized-user count and fees are specified in the order form; public materials reviewed do not establish monthly, quarterly or annual commitments or a cancellation-notice period.
Seat minimumNoneNone
Free trial3-day free trialFree trial for qualified sales teams; Koncert does not publish its length.
Runs on its ownYesYes
CRM syncHubSpot, Salesloft, Pipedrive, Salesforce, Zoho CRM, Gong, GoHighLevelSalesforce, HubSpot, Outreach, SalesLoft, Apollo.io
Fine print
  • Unlimited calls and minutes to the US and Canada, with no fair-use ceiling and no overage rate.
  • One local number per seat is included; additional numbers are $2 a month.
  • International calling is switched on per workspace on request.
  • Cancellation takes effect at the end of the billing period; payments are generally non-refundable.
  • Sales tax may be added where required.
  • Koncert directs buyers to request pricing for both Symphony and Symphony+; their monthly and annual seat prices are not stated.
  • The maximum number of parallel lines depends on the package or the customer’s quote or order form.
  • Koncert defines normal business use by the calling patterns of at least 95% of subscribers on the same plan; it does not publish a numerical domestic-calling allowance for these packages.
  • Appointment-setting, lead-generation, telemarketing, call-center and B2C firms require Koncert’s written pre-approval under its fair-use policy.
  • If separately purchased, Group B international calling is limited to 500 minutes per user per month, pooled across the organization; excess calls may incur charges at applicable rates or prompt a plan change.
  • Koncert says customers can purchase and refresh caller IDs, but does not publish a per-number price on its pricing page.

Bills are one seat, month to month where sold, on the calculator's model (answered calls billed as one minute each on a per-minute meter). Spam protection, pick-up and the toolkit are what each vendor states, not our own tests. Read from each vendor's pages on 2026-10-09.

Questions

Which is cheaper, CallCloud or Koncert?

At 210 dials a day, one seat on CallCloud costs $125 a month (Parallel Dialer). Koncert does not publish a price, so its bill cannot be worked out without a quote.

How many lines do CallCloud and Koncert dial at once?

CallCloud dials 5 lines at once per rep on Parallel Dialer; Koncert dials 4 lines at once per rep on Symphony, and up to 5 on Symphony+.

Can you pay for CallCloud or Koncert month to month?

CallCloud sells month to month; Koncert sets its term in an order form rather than on a public price list.

Do CallCloud and Koncert have a free trial?

CallCloud: 3-day free trial. Koncert: Free trial for qualified sales teams; Koncert does not publish its length.

Which CRMs do CallCloud and Koncert connect to?

CallCloud lists HubSpot, Salesloft, Pipedrive, Salesforce, Zoho CRM, Gong and GoHighLevel. Koncert lists Salesforce, HubSpot, Outreach, SalesLoft and Apollo.io. Both connect to HubSpot, Salesloft and Salesforce.

More comparisons

Every comparison · All 18 dialers in one table

Sources

  1. CallCloud pricingcallcloud.app
  2. CallCloud: most affordable parallel dialercallcloud.app
  3. CallCloud: web dialercallcloud.app
  4. CallCloud: terms and conditionscallcloud.app
  5. Koncert pricingkoncert.com
  6. Koncert: koncert ai dialerkoncert.com
  7. Koncert: integrationskoncert.com
  8. Koncert: ai parallel dialerkoncert.com

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